What reminders will beauty salon clients not miss?

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In every beauty salon there are cases when a client misses his appointment or is very late - this becomes unpleasant news. Such situations should be anticipated and always acted in advance: remind the client about the appointment so that he definitely does not miss his visit. Most of us start our mornings by checking our messages and then check them periodically throughout the day. This is why you should make text reminders a priority. They are convenient and efficient, and are great for your busy clients who may not be able to answer the phone.

In this article, we'll look at what you need to keep in mind before sending reminders to your clients and provide examples of text messages.

Personalized Reminders

To make the client feel comfortable and understand that he is remembered and cared for, it is necessary to use personalization in mailings. This can be not only the name, but also the number of bonuses on the card, the date of Australia Phone Number List next visit and similar variables. Adding a contact name to the message increases the likelihood that the customer will notice the reminder, and it will also positively influence their attitude towards your brand.

Personalization can attract those customers for whom personal recommendations are important to interact with you. So something as small as adding the customer's name at the beginning of the message can make a big difference in how they feel about the message.

Personalized push message to the client

Once the personalization work is complete, the next step is to think about other details that will attract the customer and make the appointment reminder stand out.

Create streaming messages
Informing customers about appointments increases customer engagement and satisfaction with service, which can help a beauty salon better retain customers and increase average checks.